Facebook Algorithm Change Can Benefit Associations

This week, Facebook changed their algorithm for users’ News Feeds, making it more difficult for “fake news” and click-bait links to gain traction on the social-media platform. According to an article on TechCrunch, Facebook will now detect and downrank links and headlines that include any of the following:

  • Exaggerative & sensational headlines
  • Headlines that withhold information
  • Misleading content

One key element of the change is that Facebook will no longer rely on the source of the offending content, instead evaluating each post individually. The update will be available to identify fake news in the top 10 languages that Facebook accounts use.

So what does this mean for your association? When writing headlines, especially for content that might be shared on Facebook, make sure they are clear and honest. By doing so you may drastically increase your page’s organic reach.

This change may also be a great advantage for associations advertising on Facebook to boost their own posts, links, or page. One of the primary reasons why the social media giant is making this change is to re-establish consumer trust in their News Feeds, which is prime real estate for paid ads. By withholding click bait or fake content from users, Facebook will build trust with its base and advertisers can count on more ad clicks and legitimate referral traffic.

Snapchat Pro Tips

Snapchat has changed the way we think about video content on social media but has been challenging for many associations to understand and use for their audiences, while also being worth their time, energy, and resources invested into the app. Even still, it’s an important platform for associations to utilize as more people use Snapchat than Twitter, in terms of daily use. Disappearing content and unedited video are extremely popular with millennials, and Facebook, the most popular social media platform, predicts video content is the future of online engagement.

Here are the best practices we’ve found to work for associations:

  • Make A Story. While sending individual snaps would be an excellent way to engage users, creating snaps specifically for your story is a much more effective use of your time and energy. Your Snap story could feature a keynote speaker, poster presentations, networking event, or even lunch! Just make sure your story has an attention-grabbing start, solid narrative, and concise conclusion that drives your overall content strategy. In short, create a story with a beginning, middle, and end. It is also important to note that quality is more important than quantity.
  • Let Someone Else Take Over. A Snapchat takeover is when you give your account information to someone else and they promote your brand or product in a new, unique way. Oftentimes, you are able to reach a much larger audience than you might otherwise reach by having an “influencer” involved. If you can identify a popular social media influencer, with commonality to your brand/industry, then you should consider having them promote your conference or event. Many influencers will work in exchange for free conference registration or their annual membership. Of course, they are also willing to market your function for a paycheck! If unable to identify a popular media influencer or pay one, then consider having different association staff/interns, members, or volunteers do a platform take over. (And don’t forget to change your account password after each takeover is complete.)
  • Create Geofilters. Geofilters are an excellent way to get your business in front of people and create brand engagement on Snapchat. They allow a great opportunity for users to engage with your brand who would otherwise not do so!

Snapchatps_snapchat_asae-01To the left is an example of a Geofilter ProposalSpace created and ran during the 2016 ASAE Annual Conference in Salt Lake City.

Is your association on Snapchat? Comment with a great snap you’ve saved and any additional ideas you have!

Conference Live Streaming

Posting pictures after an event can engage your attendees once they return home, but what about engaging a larger audience—both present and remote—during your event? Here are some sites/apps that make it easier than ever to broadcast events, like major announcements, keynotes, breakout sessions, and panel discussions.

Periscope (Twitter)

Periscope LogoIf you’re on Twitter then you might have seen or heard of Periscope, an app that connects with Twitter to broadcast live video from from a smartphone, GoPro, or even a drone. Named the Apple App Store’s Best App of 2015, Periscope reinvigorated social platforms to focus on live content and even classify it higher in their algorithms. According to their website, Periscope is “the closest thing to teleportation” available.

Audience feedback can be sent to the content creator in real time via comments and heart images, which disappear after a few moments after appearing in the lower, right-hand corner of the video. Moderation of chat spam and abuse is managed by the audience watching each broadcast. Videos can either be saved indefinitely (now the default) or automatically deleted 24 hours hours after broadcast.

How to use Periscope for a speaker session:

  • Send out a tweet letting people know that you are broadcasting live. (Be sure to use the conference/session topic or location in the title of your broadcast).
  • Respond to in-app audience questions as they are asked, or write them down and have the speaker answer them at the end of the session.

Facebook Live

facebook-live-logo-vector-download-400x400Leave it to Facebook to quickly adopt a social trend and work incredibly hard to outdo other platforms. With Facebook Live, you can broadcast from your phone and your friends can comment and react using Facebook Reactions that slide across your video. Once you go live on Facebook, the platform’s algorithm places your video at the top of your friends’ news feeds, which can be huge for your live content and page. Once you end your live streaming session the video will be available for playback on the profile page of the account you used to film. You can even “boost” the video after it has been posted to increase views, likes, and comments.

How to get the most out of Facebook Live:

  • Thank users as they join and try to answer as many comments as possible.
  • Include as many social-media influencers into your stream as possible (with interviews, Q&A with live viewers, networking session footage, etc.) and tag them.
  • Use your conference hashtag in the title of the broadcast.
  • Keep it shorter. Facebook prioritizes live video higher in their news-feed algorithm, so unlike Periscope, many of your viewers probably were not expecting to see your content when they signed on. Keep it short to keep their attention.

Youtube Connect (Google)

YouTubeYouTube has been the internet’s video giant for years. Owned by Google, it makes sense for them to get in on all the live-broadcasting action. Live broadcasting is definitely not new on YouTube (it’s been available to certain users since 2011), but Google has been working to build out increased live streaming functionality for its app to compete with Periscope and others. This app update has not yet been released, but many are counting on it to up the ante for other live streaming apps.

How to increase engagement using YouTube:

  • Classify your videos into public playlists per conference/event.
  • You can record for longer periods of time on YouTube and still maintain viewership (unlike Facebook).
  • Embed the video into your own website.

We’ve only scratched the surface when it comes to live-streaming products, focusing on the ones we think will get you the highest engagement for your time and energy. There are plenty of other apps out there, though, many of which might be a better fit. Leave a comment and share with us if you use something else that has brought you great results or have additional questions about live streaming.